Innovation for communication: Increasing deaf accessibility and inclusion during the pandemic
Azima Dhanjee, a Pakistani entrepreneur, founded ConnectHear, a platform that generates sign language interpreters and seeks to increase deaf accessibility and inclusion in Pakistan.
“During Covid, our number one focus was making information accessible in sign language. We knew there were so many press conferences happening and there were so many people affected by Covid but none of this information was interpreted in Pakistani sign language for the deaf community,” Azima said “So our number one goal was to create more content. We were all at home trying to get the message out. We interpreted for a lot of provincial government press conferences. We also had to adapt our interpreter classes to an online format.”
In 2020, Azima said the goal of her startup was to teach people sign language, which couldn’t be done physically due to Covid. In addition, ConnectHear held multiple live sessions, keeping the brand alive within the deaf community as well as spreading the vision of the company throughout the hearing community.
During the pandemic, ConnectHear partnered with telehealth providers, including Sehat Kahani, an organisation that provides health checkups and online visits for all. The relationship between both startups resulted in deaf patients being able to receive proper health feedback from their doctor with deaf interpreters facilitating the process along the way.
More recently, ConnectHear has launched a mobile application that allows deaf individuals to simply tap a button to reach a human deaf interpreter sitting at the ConnectHear headquarters, allowing the deaf community to easily speak to others at their convenience. Especially for the Jamat, Azima said that her startup allowed for information concerning lockdowns and governmental regulation to easily spread to the deaf members of the community during Covid through sign language.
Technology may often seem to gamify our lives, as every step can be tracked and every heartbeat recorded. However, perhaps this digital world is more human than we think; although we may be physically distant, our conversations and connections can strengthen evermore.
https://the.ismaili/global/news/communi ... -inclusion
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Using voice-assistant technology to help seniors during the pandemic
During the course of the pandemic, the Jamat has adapted to an increased use of technology. It is inspiring to see how Ismailis around the world have taken this transition in stride, as can be seen by the founding of The Ismaili TV, the hundreds of virtual events and programmes that have been offered, as well as the individual contributions of time and knowledge the global Jamat has provided.
One such example can be seen by Karim Kaba, a mechanical engineer from Calgary who recognised the weight of the pandemic on the senior members of the Ismaili community and launched a project to address the challenge. Karim said that his “motivation regarding this project started during the pandemic, quickly recognising that people could not visit families, especially seniors who live independently or in a care-home. These seniors often depend on either their family members or caregivers to visit them and to help them with day-to-day activities. Of course, this has not been possible during the pandemic and it has become increasingly difficult to stay in touch with loved ones.”
“One of the things I've been able to witness firsthand has been how seniors were isolated, especially being involved with the Multigenerational Housing - Generations (MGH) elderly care facility.”
In response to this, in December 2020, Karim created “Technology4Seniors,” a non-profit organisation that uses voice-assistant technology to help seniors connect with their families and friends, as well as access entertainment such as TV shows, devotional poetry, and music.
“Many seniors are unable to use a phone, TV, or computer due to conditions such as visual impairment or decreased fine motor skills,” Karim said. “Furthermore, many seniors are not as technologically-inclined, able, or as willing to learn how to use these devices during later stages in life.”
According to the CDC, one in four seniors in the US is lonely, and every minute one Canadian turns 65. With voice-assistants such as Alexa at the disposal of Karim’s Calgary community, Ismailis and other members of the MGH are able to access a world of entertainment, the voices of loved ones, and hopefully feel less isolated during the pandemic. Karim also mentioned the ease through which remote family members can control Alexa to continuously personalise the songs that are played and what news is shared with seniors. In addition, Alexa can remind senior citizens about taking their medication on time, talk to them like a friend, and provide photos to dementia patients to remind them of special moments in their lives.
“Through a device like Alexa, anyone can easily use this technology, without having to memorise the numerous steps associated with, for example, using a laptop. All it requires is a simple voice command.”
https://the.ismaili/global/news/communi ... e-pandemic